SITA is inviting recent graduates to join its South Africa Graduate Programme within the Professional Field Services function. The 12-month graduate opportunity is based at Johannesburg Airport and is designed for candidates with qualifications in Information Technology, Computer Science or a related field.
Successful graduates will work as Graduate Junior Field Engineer Support, gaining practical experience in technical support, IT infrastructure, hardware, software, networking and aviation technology.
The programme is offered on a one-year limited contract, with the possibility of permanent employment depending on business requirements and individual performance.
SITA Graduate Programme 2026 Overview
| Programme Information | Details |
|---|---|
| Company | SITA |
| Programme | South Africa Graduate Programme |
| Position | Graduate Junior Field Engineer Support |
| Job Reference | 10861 |
| Programme Duration | 12 Months |
| Contract Type | Limited Contract |
| Function | Professional Field Services |
| Location | Johannesburg Airport, South Africa |
| Industry | Aviation Technology / IT |
| Experience | Graduate-level opportunity |
| Permanent Employment | Possible, subject to business needs and performance |
Financial Overview
The supplied SITA vacancy does not disclose a specific salary or monthly graduate allowance.
| Financial Information | Details |
|---|---|
| Salary | Not disclosed |
| Monthly Stipend | Not stated |
| Contract | 12-month limited contract |
| Benefits | Competitive benefits according to local market and employment status |
Applicants should not rely on salary figures from unrelated SITA graduate programmes. Any applicable remuneration will be confirmed through the official recruitment process.
About the SITA Graduate Programme
SITA’s South Africa Graduate Programme provides recent graduates with an opportunity to gain practical experience in a global technology environment.
The position is within Professional Field Services, where graduates will support technical services for SITA’s airline customers at Johannesburg Airport.
As a Graduate Junior Field Engineer Support, the successful candidate will work under the guidance of a Senior Technical Support Specialist while developing practical experience in IT infrastructure and service operations.
The role is particularly suited to graduates who want to build careers in IT support, networking, technical services, infrastructure and aviation technology.
Key Responsibilities
The Graduate Junior Field Engineer Support will be responsible for duties including:
- Supporting compliance with service-level agreements (SLAs).
- Managing incidents for internal and external customers.
- Working towards timely resolution of technical problems.
- Installing and configuring computer hardware and software.
- Maintaining IT equipment and peripherals.
- Troubleshooting desktop computers, printers and network devices.
- Performing preventive and proactive maintenance.
- Escalating unresolved technical issues to appropriate support teams.
- Documenting technical problems and resolutions.
- Providing onsite technical support during service transitions and cutovers.
- Working with local and international colleagues.
- Supporting corporate technology projects.
- Maintaining accurate records of repairs, maintenance and inventory.
Requirements
Applicants should have:
- A qualification in Information Technology, Computer Science or a related field.
- Basic knowledge or exposure to IT support.
- Understanding of desktop computers, PCs, printers and network devices.
- Working knowledge of Windows 10 and Windows 11.
- Understanding of basic networking principles.
- Knowledge of Microsoft Office applications.
- Strong interest in technical support and IT service operations.
- Willingness to learn.
- Ability to adapt quickly to a fast-paced environment.
- Good communication skills.
- Ability to work effectively within a team.
- Customer-focused approach.
- Ability to take responsibility for solving technical problems.
Advantageous Certifications
The following certifications are listed as advantageous:
- CompTIA A+
- CompTIA Network+ (N+)
These certifications are not presented as mandatory requirements in the supplied vacancy.
Skills and Competencies
SITA is looking for graduates who demonstrate:
- Technical problem-solving.
- Customer service.
- Communication.
- Teamwork.
- Adaptability.
- Initiative.
- Responsibility.
- Attention to detail.
- Willingness to learn.
- Professional relationship-building.
- Ability to work in a fast-paced environment.
Candidates should also demonstrate honesty and a commitment to finding effective solutions for customers.
Career Opportunities
The programme can provide valuable experience for graduates interested in careers such as:
- IT Support Technician
- Field Service Engineer
- Desktop Support Specialist
- Network Support Technician
- Technical Support Specialist
- IT Infrastructure Support
- Systems Support
- Aviation Technology Support
The experience gained at an airport environment can also expose graduates to the technology systems supporting airline and aviation operations.
The vacancy states that there is potential for permanent employment, depending on business needs and individual performance. Permanent employment is therefore not guaranteed.
What SITA Offers
According to the supplied vacancy, SITA offers a range of workplace benefits and development opportunities.
These include:
Flexible Working
Flex Week: Employees may work from home up to two days per week, depending on team requirements.
Flex Day: Employees may have flexibility to structure their working day around their needs and plans.
Flex Location: Eligible employees can work from another location for up to 30 days per year, subject to applicable conditions.
Professional Development
SITA provides access to various learning and professional development platforms, including:
- LinkedIn Learning
- Microsoft’s Enterprise Skills Initiative
- Pluralsight
- Harvard Business Publishing
- Stanford development resources
- Airport Council International learning resources
The company states that development opportunities are aligned with employee development plans and business priorities.
Employee Wellbeing
SITA also provides employee wellbeing support, including an Employee Assistance Program and health and wellbeing resources.
Benefits may vary according to local employment conditions and employment status.
Diversity and Inclusion
SITA states that it is an Equal Opportunity Employer and values diversity within its workforce.
The company encourages applications from women, Aboriginal people, members of visible minorities and people living with disabilities, with applicants able to self-identify during the application process.
Required Documents
The supplied vacancy does not provide a specific document checklist.
Applicants should have the following ready for the recruitment process:
- Updated CV.
- Relevant qualification certificate.
- Academic transcript, where requested.
- Identification document, where requested.
- Copies of relevant IT certifications such as CompTIA A+ or Network+, if held.
Applicants should submit only documents requested through the official SITA application process.
How to Apply
Interested graduates should:
- Confirm that their qualification matches the requirements.
- Review the full SITA vacancy.
- Prepare an updated CV.
- Include relevant IT certifications if applicable.
- Complete the online application.
- Provide accurate education and contact information.
- Submit the application through the official SITA recruitment platform.
- Keep the application reference for future communication.
Use the vacancy reference 10861 when searching for the position.
Where to Apply
Applications should be submitted through the official SITA Careers website.
Search for:
SITA Graduate – 1 Year Limited Contract (Johannesburg Airport)
Job Reference: 10861
Applicants should use the official SITA recruitment platform rather than sending personal information to unverified third-party recruiters.
Closing Date
The supplied vacancy does not state a closing date.
Applicants should check the current official SITA vacancy for the latest application status and deadline.
Frequently Asked Questions
What is the SITA Graduate Programme?
It is a graduate opportunity within SITA’s Professional Field Services function, providing practical experience in IT technical support and aviation technology.
How long is the programme?
The opportunity is a 12-month limited contract.
Where is the position based?
The position is based at Johannesburg Airport, South Africa.
What position will graduates hold?
The position is Graduate Junior Field Engineer Support.
What qualifications are accepted?
The vacancy seeks candidates with qualifications in IT, Computer Science or an equivalent or related field.
Is previous experience required?
The supplied vacancy describes this as a graduate opportunity and does not specify previous professional experience as a mandatory requirement.
Is CompTIA A+ required?
No. CompTIA A+ is listed as a nice-to-have certification.
Is CompTIA Network+ required?
No. CompTIA N+ is also listed as a nice-to-have certification.
Is there a salary?
The supplied vacancy does not disclose a specific salary or monthly stipend.
Can the contract become permanent?
Potentially. SITA states that there is potential for permanent employment depending on business needs and individual performance. It is not guaranteed.
Can people with disabilities apply?
Yes. SITA states that it is an equal opportunity employer and encourages applications from persons with disabilities, among other groups.
Key Takeaways
- SITA is recruiting graduates for a 12-month Professional Field Services programme.
- The position is Graduate Junior Field Engineer Support.
- The opportunity is based at Johannesburg Airport.
- Applicants need a qualification in IT, Computer Science or a related field.
- Knowledge of Windows, networking and Microsoft Office is required.
- CompTIA A+ and Network+ are advantageous but not mandatory.
- The contract lasts one year.
- Permanent employment may be possible depending on performance and business needs.
- The supplied vacancy does not disclose a salary or stipend.
- No closing date is provided in the supplied vacancy.
Editorial Policy
This article is based solely on the SITA Graduate – 1 Year Limited Contract (Johannesburg Airport), Job Reference 10861 vacancy information supplied for publication. The programme duration, location, position, responsibilities, qualifications, skills, benefits and employment conditions have been summarised from the supplied vacancy. Salary and closing-date information has not been invented because it was not provided. Applicants should verify the latest vacancy status, remuneration and application deadline through SITA’s official recruitment platform.
Official Sources and References
SITA Careers — Graduate Junior Field Engineer Support, Job Reference 10861
Applicants should consult the official SITA recruitment platform for the latest vacancy information and application instructions.
Tip for Applicants
Tailor your CV to technical support. Highlight your IT or Computer Science qualification, Windows knowledge, networking fundamentals, Microsoft Office skills, technical projects and any troubleshooting experience. If you hold CompTIA A+ or Network+, make sure these certifications are clearly visible on your CV because SITA lists them as advantageous.
